Makpetrol AD is a leading energy company in North Macedonia, with more than 79 years of experience in the distribution and trade of petroleum products and natural gas. With over 2,000 employees and a wide network of gas stations and subsidiaries, Makpetrol AD plays a key role in the country’s energy sector.
Through continuous investment in innovation, the company has strengthened its operations by improving fuel quality, expanding services, and embracing technologies that support long-term growth and efficiency.
How Makpetrol Cut Costs and Complexity with Smarter Document Management
Managing high volumes of documents across a large organization demands precision, speed, and control. Yet manual processes can quickly become a bottleneck. Discover how Makpetrol AD is transforming its document management with Canon solutions, automating workflows, reducing costs, and gaining full visibility over every document to drive efficiency across the business.
The Challenge: Scaling Operations, Increasing Complexity
As business continued to grow, so did the complexity of managing documents and printing processes across the organization.
Manual workflows and increasing document volumes created challenges such as slower processing times, growing administrative workload, and reduced visibility and control over documents.
We needed a reliable and scalable solution that would reduce processing time, minimize disruptions, and improve internal workflows."
At the same time, it was important for the system to support our future growth and digital transformation initiatives.”
The Solution: A Connected Approach to Document Management
Makpetrol AD partnered with Canon and its trusted local partner Abix, whose expertise and ongoing support played a key role throughout the implementation.
The transformation started more than 10 years ago with the implementation of Canon devices and document management through integrated software solution uniFLOW, which offered Makpetrol AD better control and security.
The real transformation came with Canon Therefore™ document management system, enabling:
- Automation of incoming invoice processing
- Centralized document tracking
- Full workflow transparency
- Simplified administration
- The ability to develop new processes independently – without relying on external resources
With more than 150 licenses across the company, every document has its own history — we know where it is, who worked on it, and everything is centralized."
The Results: Faster Processes. Lower Costs. Better Control.
The implementation of Canon solutions, supported by Abix, delivered measurable results:
- A 30% reduction in printing-related costs, by optimizing printer usage and resource management
- Significant time savings thanks to Therefore™: processes that previously required several days can now be completed in approximately two hours
- Improved efficiency and transparency
- Enhanced process control
With Canon solutions and strong local support from Abix, our workflows have become faster, more transparent, and much easier to manage across the organization.”
Looking Ahead
With a strong digital foundation in place, Makpetrol AD is preparing for further automation, including e-invoicing and continued digital transformation initiatives. Supported by Canon and Abix, the company is well-positioned for future growth.
Explore Further
Canon ThereforeTM
Choose ThereforeTM, a document management solution designed to transform the way you manage and share business documents.
Canon uniFLOW
Free your business from printing and scanning restrictions with uniFLOW – an intuitive platform that scales with you.
Invoice Processing
Want to speed up your invoice handling by up to 50% and reduce manual errors too? Our invoice processing solution automates the entire invoice workflow, from receipt and validation to final approval, making the invoice and accounts receivable and payable handling processes faster and more accurate.