Case Study Bank of Valletta, Malta
“The installation was very smooth. Users began using the system within a couple of days after installation. The fact that we have a solution that comes from Canon and Therefore and is designed by one company, made things easier for us, because we have one point of contact. The project was such a success that we have decided to implement it in another department.”
Anthony Cassar, Project Manager ITSD - Systems, Bank of Valletta
Bank of Valletta is the largest Malta’s bank in terms of market share, with around 1,600 employees. It offers a full range of financial services, including private banking, investment banking, fund management, bank insurance, as well as brokerage services. Bank of Valletta has embarked upon a bank-wide project to integrate document and information management technology in every aspect of business to improve on their customer service, internal audit and compliance readiness, data protection and security.
The bank issued a tender and among other competitors, Canon Accredited Partner Avantech proposed a solution consisting of Canon’s document scanners and Therefore document management system. With Avantech’s Canon solution Bank of Valletta achieved several major benefits: efficiency, automation and elimination of human errors; business continuity; and disaster recovery. This is all related to a significant reduction of costs and has had a direct impact on their business, with clients being served more quickly and more efficiently without delays.